To generate a VIP Report:
Open the VIP Report screen:
To reach the Reports Menu:
The Reports Menu can be accessed by clicking the Reports icon on the Action Bar:
OR
Click Reports from the Status section of the Full Menu.
Click the icon on the left for the Full menu.
This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.
From the Status Section, select Reports.
The Reports screen is divided into four sections, Room Reports, Revenue Reports, Managers Reports and Other Reports.
The VIP Report command is in the Room Reports section.
When selected, the VIP Report screen will open.
Report Options: Select one of the available Report Options using the radial buttons for the report. Your choices include:
In House: Shows the VIP stays that are In House for the specified dates.
Reservations: Shows the VIP stays that have RESV status for the specified dates.
All VIPs: Shows all VIP stays for the selected dates.
By default In House is selected. One option MUST be selected.
Date Range: You must select the Date Range for the report. This range identifies the dates during which the VIP guests are due to be, or were, in-house.
From: Use the drop-down menus or the calendar icon to select the Date you wish to have the reporting begin. By default the Date selected is today's Date.
To: Use the drop-down menus or the calendar icon to select the Date you wish to have the reporting end. By default the Date selected is today's Date.
Show all Dates: This box may be checked or unchecked. By default it is unchecked. If checked, ALL dates with VIP stays will be shown. (this option overrides the From/To date option selections).
Other Options:
Show Stay Preferences/Special Requests: Use this checkbox to include preferences or special requests for each of the listed VIP stays. By default this box is unchecked, meaning any preferences or special requests will NOT be included in the report.
When finished, click the orange button Print VIPs.
When generated, the report will list all stays with VIP status during the selected date range for the selected reporting option (in-house, reservation, or all), and shows the room number and room type, current stay status, the guest name, the arrival and departure dates and the number of nights the stay will be, the VIP Type, the rate amount and the rate plan type, and if the stay was associated with a particular company. The report may also show any Preferences/Requests, if the option is selected.
By default, the report is generated in PDF form and opens in a separate browser window. From there you can select to save or print the report, among other options. You can, instead, check the Generate report to excel checkbox to generate the report in HTML for downloading to Excel instead of PDF. The information in this case will then be correct for importing into another document rather than immediate viewing.
NOTE: The generated report appears as a pop-up window through your browser. If your browser is set to block pop-ups, you may receive a warning banner at the top of the browser. Click this banner and select to allow pop-ups so that you can view the report.